A customer’s receipt showing a TL 2,800 bill for two teas and two hot chocolates at a café in Istanbul’s Beyoğlu district has drawn attention. According to Haberler.com, following criticism of the prices, Bekir Kaplan, the Trade Ministry’s adviser for press and public relations, asked the customer to submit a complaint through CİMER.
According to Haberler.com, the receipt posted by the customer showed a total of TL 1,000 for two teas and TL 1,800 for two hot chocolates. The four drinks therefore cost TL 2,800. The customer shared a photograph of the receipt to publicise the bill.
Users responding to the post criticised businesses’ pricing policies, particularly in tourist areas, and called for inspections. The report presented these reactions as users’ views and requests.
The call to submit a complaint must be distinguished from an investigation. Kaplan’s comment raised expectations of an inspection into the business’s pricing, but no official investigation has yet been announced. His request therefore cannot be treated as a decision to impose a penalty on the business. Bekir Kaplan, the Trade Ministry’s adviser for press and public relations, made the request. In a comment beneath the post, Kaplan asked the customer who paid the bill to submit a complaint through CİMER.
No official investigation into the business has yet been announced. The reported development was Kaplan’s request for the customer to submit a complaint.
Key facts about the receipt and the call for a complaint
How did the bill reach TL 2,800?
The next step for the customer who paid the bill
Questions about the bill and the CİMER request
Who asked the customer to submit a complaint through CİMER?
Has an official investigation into the café been launched?